Need some help
with your Rydo ride?

We are here to help 24/7,
365 days a year.

Check out our FAQ’s.

  • Do you increase prices when you are busy?

    You may get a lower fixed price in off peak periods, but NO, we do not charge you more just because we are busy.

  • Are your cars safe?

    Yes, all our drivers are licensed, professionals with security cameras in all vehicles.

  • What areas do you cover?

    We are Australia wide.

  • How many drivers do you have?

    At full capacity we will have over 15000 drivers on the road.

  • Can I pay in cash?

    Yes, you can pay the driver with cash or card or you can choose to pay via the app.

  • Does your estimate show all charges?

    Yes, it includes all charges, no hidden extras.

  • Does your fixed price include all charges?

    Yes, what you see is what you get.

  • Can I pre book?

    Yes, you can book a taxi now or for a later time and date through via the app.

  • Can I book a maxi taxi?

    Yes, you can select a maxi taxi or station wagon when making your booking.

  • Can I review and rate my driver?

    Yes, we encourage you to review and rate every driver after each ride.

  • Can I request the same driver?

    Yes, you can make a driver a favourite and book them when you need them.

  • How do I contact my driver?

    We provide you with your driver’s mobile number which makes them easy to reach!

  • How can I contact you?

    We have a 24/7 customer call centre 131 001 or you please fill in the form below and we will be back to you quickly.

Need help right away?

Call us on 131 001

Not in such a hurry? Please complete the
form below & we will get back to you asap.

Download Rydo Now Australia’s taxi app