Rydo - Australia’s taxi app

We are here
to help

We are here 24/7, 365 days.
Need help right away? Call us on 131 001.

You can contact us at any time day or night, you can book a taxi by just calling the number and our Australian based support centre will get right on it. If you have an issue with a ride you can call us straight away and if you have any feedback after your ride please contact us at support@rydo.com.au

FAQs

Do you increase prices when you are busy?

You may get a lower fixed price in off peak periods, but NO, we do not charge you more just because we are busy.

Are your cars safe?

Yes, all our drivers are licensed, professionals with security cameras in all vehicles.

What areas do you cover?

We are in all major cities.

How many drivers do you have?

At full capacity we will have over 15,000 drivers on the road.

Can I pay cash?

Yes, you can pay the driver with cash or card or you can choose to pay via the app.

Does your estimate show all charges?

Yes, it includes all charges, no hidden extras.

Does your fixed price include all charges?

Yes, what you see is what you get.

Can I pre-book?

Yes, you can book a taxi now or for a later time and date through via the app.

Can I book a maxi taxi?

Yes, you can select the maxi taxi or station wagon option when making your booking.

Can I review and rate my driver?

Yes, we encourage you to review and rate every driver after each ride.

Can I request the same driver?

Yes, you can make a driver a favourite and book them when you need them.

How do I contact my driver?

We provide you with your driver’s number which makes them easy to reach!

How can I contact you?

We have a 24/7 customer call centre 131 001 or you please fill in the form below and we will be back to you quickly.

What are you waiting for?
or call 131 001

Need help? Contact us.