131 001
If you are taxi driver then you probably know about us already, we are always looking for good drivers, so please contact us. If you are new to the industry or are coming across from ride share or another transport category, we can give you advice and assist you in becoming part of the taxi industry. Just contact us.
Yes, you need to make sure you have a current driver authorisation from Roads and Maritime Services. We also require that all of our drivers have completed a criminal background check before being able to drive with Rydo.
Rydo allows passengers to book a Taxi or Hire Car. We charge standard taxi meter rates, however passengers can request a discount in off-peak periods or alternatively offer drivers a fixed price for the journey.
In contrast to other companies we offer three payment options:
Yes, we have 20 cashing facilities across Australia with some offering 24/7 service.
If you are a professional driver, then joining Rydo will add extra fares to your day!
Passengers can submit a rating out of 5 stars and submit feedback. We are also proud of our new feature where a passenger can add you as a favourite and you get priority over other drivers if their booking is in your area!
We will be in contact with you and hear your side of the story. We will offer driver training and suggestions on what you can do to get better reviews.
Rydo doesn’t charge commission like other companies. Instead we charge a small job fee between $2 and $5 depending on how big the fare is.
We give you the capability to contact passengers through pre-selected messages and an option for the passenger to call you. If you can’t find the passenger you can select Passenger No Show and we will reimburse you for your trouble.
Contact our hotline 131 001 and we will be able to assist you in returning the lost property. Alternatively, you can drop the item off at our head office located near Sydney Airport and we can organise to return the property back to the passenger.
We offer a 24/7 customer call centre 131 001 or you can contact us via email support@rydo.com.au
