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How to get the best out of our Taxi app - Rydo Australia

Rydo is Australia’s fastest growing taxi app, it is being adopted by corporate accounts and personal users across Australia. Since our inception we have completed more than 15,000 rides successfully. We are are continually improving the experience and we have developed these tips to make sure you get the best out of the app.

Taxi apps are different to ride share.

The product is different in numerous ways and so is the way our drivers pick up rides. Our taxis have 24 hour security that keep both the driver and passenger safe and we are licensed to pick up a passenger on hail.

This means that in peak times our taxis have three methods of getting passengers to where they need to go.

  • You can hail them in the street
  • You can book them via the call centre
  • You can book them via the app

When it is a high demand time ( Friday and Saturday nights for example) our drivers will be busy. As we do not raise our prices we are in many cases the preferred method of transport. So in these peak times getting a taxi on demand can be difficult.

Prebook a taxi

If you are heading out the best way to get a taxi is to pre-book one.

Prebooking a taxi allows the driver to plan their day (or night) and gives you the peace of mind that you will have a ride when you need one.

If you would like to ride in London Taxi then definitely pre-book, they have been very popular and getting on on demand ride can be difficult at time.

Prebooking a taxi of you are heading to the airport allows you to tell the driver how many passengers you have, and how many bags, you can select a London, or a Maxi taxi to get you there.

We are here to help

If you ever have a problem with a booking, or would like to talk to someone about your booking, or even book a taxi you can call our helpful call centre on 131 001. They can immediately identify your booking and provide you with any other assistance you may need.

When you need a safe and secure ride.

It might be late at night and you might be working back at the office, or it could be an early morning cab ride to the airport, when the streets are dark and lonely a taxi will provide you with the most secure ride for you and your loved ones.

If possible pre-book a ride but out of peak times on demand is always great.

Rydo everywhere you need to be.

Download our App and Ride with us today!
Or contact our 24/7 helpdesk on 131 001