Rydo Blog

What 131 001 does for you - Rydo Australia

At Rydo, we have one of the most comprehensive call centres in Australia. All our service centres are Australian-based, operate 24/7, and are available 365 days a year. This means day or night, rain or shine, we always have someone ready to help. Our call centres are staffed and trained to handle a wide variety of requests.



Pre-booking a taxi is one of our most popular services. It’s the best way to use Rydo!

If you have a meeting later in the day or a trip to the airport that needs to be planned, pre-booking a taxi allows you to lock-in your job and have a driver waiting outside your door at a time that suits you.

If you call us on 131 001 we can arrange the pre-booking for you. Alternatively, it’s just a few easy clicks through our app which can be downloaded on the App Store and Google Play.


Call to book a taxi

If you need a taxi service right now, you can call us on 131 001 and arrange an immediate pick up.

With our fleet of over 16,000 cars across Australia’s major cities, we’re able to arrange a service right to your door. Specialty taxis are also available too, such as a maxi taxi, London taxi, and wheelchair accessible taxis. These taxis are subject to availability however, so if they’re necessary for your travel it’s always best to book ahead.


Call to make an enquiry

If you have any questions or queries about a recent trip, planned booking or receipt from a past trip, you can always call us on 131 001, and our customer service representatives will be able to assist you and answer any questions you may have.


Lost property

Sometimes life frustrates the best of planning. If you ever leave a wallet or coat behind in a taxi, call 131 001 and rest assured our team will help to track your item down for you. These things happen and, we will always do our best to recover lost property in a timely manner. You can also contact us via the help page.



When you’re with Rydo, our Australian-based call centres are ready and available to handle your taxi needs.

Taxis’ have always been the primary point-to-point transport solution for businesses around the world. With Rydo, there’s now an even more efficient and effective service available, right at your fingertips.

Book through the app or feel free to call us on 131 001 to arrange a taxi for you today!

Download our App and Ride with us today!
Or contact our 24/7 helpdesk on 131 001